Client Resources

Claims information and commonly requested documents

Quick access to information about our capabilities, claim process, service area, and client documentation.

Claims we handle

Property

Residential and commercial property, fire, smoke, water, wind, hail, theft, vandalism, and catastrophe claims.

Liability

Commercial general liability, premises, product, auto, municipal, public entity, bodily injury, and property damage investigations.

Workers’ Compensation

Accident investigations, statements, witness and employer interviews, activity checks, and documentation review.

Cargo & Transportation

Cargo, freight, commercial transportation, equipment damage, and transit-related losses.

Frequently asked questions

What areas do you serve?

Eastern Oregon, Eastern Washington, and outlying areas by request.

What types of claims do you handle?

Property, casualty, liability, commercial and personal auto liability, workers’ compensation investigations, cargo, municipal exposures, commercial property, cannabis-related exposures, and other specialty assignments by request.

How quickly do you respond to assignments?

Prompt acknowledgment and initial contact are priorities. Timing depends on the assignment location, severity, party availability, and client instructions.

Do you provide photographs and detailed reports?

Yes. Documentation and reporting are prepared consistent with the assignment and client-specific requirements.

Do you handle catastrophe claims?

Catastrophe assignments may be accepted based on client needs, location, and availability.